ASX Videos 2012

ASX Videos are part of ASX's ongoing commitment to provide high-quality, free investment education in the most convenient format possible. A number of the videos feature well known TV personality Anne Fulwood, interviewing ASX experts on topics ranging from investing for yield to Self Managed Super Funds and ASX products and events. Need help getting started?

You can also view previous videos from 2011, 2010, 2009 and 2008.

You can also view all Current Corporate Profile Videos.

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Complaints Handling Overview

Jessica Ghuman

Jessica Ghuman - Customer Service Manager

The Customer Service department is the initial point of contact for the majority of written and oral complaints received via email, phone and fax. ASX is committed to addressing complaints and enquiries provided in a timely manner.

March 2012

Customer Service Overview

Michael Garofolo

Michael Garofolo - Senior Customer Officer

The Customer Service Department is very much the frontline of the business, with the team engaging all of our many and varied customer groups on a daily basis. The scope of questions that we receive is wide ranging in nature and varies from the very simple, through to the quite complex.

March 2012

Options Margins

Graham O'Brien

Graham O’Brien - Business Development Manager

If you write an option contract, you have a potential obligation to the market because the buyer of the option may exercise their position. A margin is an amount that is calculated by ASX Clear as necessary to ensure that you can meet that obligation.

March 2012

Understanding MINIs

Asanth Sebastian

Asanth Sebastian - Business Development Manager

MINIs are leveraged tracking instruments that provide investors with exposure to a range of underlying assets such as shares, indices, currencies and commodities. They allow investors to gain exposure to these underlying assets for a fraction of the cost.

March 2012

Understanding Net Asset Value (NAV)

Jonathan Morgan

Jonathan Morgan - Business Development Manager

Net Asset Value or NAV as its most commonly referred to is the value of the company’s assets divided by the number of shares on issue. NAV is an important concept for investors in Listed Investment Companies or Exchange Traded Funds.

March 2012

Video Walls at Exchange Square

Rebecca Tse

Rebecca Tse - Market Analyst

This video will give you a basic understanding of our screens in Sydney Exchange Square, which include, the Live Index screen, the International Index screen, Futures Indices screen and the Stock Market Price Board among others.

March 2012