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Compensation funds

The National Guarantee Fund (NGF) is the compensation fund for certain losses incurred by investors who trade in shares on ASX.

The NGF applies only in specific circumstances and does not compensate investors for trading losses including those caused by market events or by investment choices based on poor advice.

You should always take care to inform yourself and to take any advice that you require before investing.

The NGF is administered by Securities Exchanges Guarantee Corporation Limited (SEGC). Further information about the NGF (including the circumstances in which a claim may be made on the NGF) and SEGC is available at the SEGC website.

Other compensation funds

ASX also maintains the ASX Supplemental Compensation Fund and the SFE Fidelity Fund. These compensation funds relate to ASX's futures markets.

Complaints

Depending on the nature of a complaint, it may be a matter for ASX, the Australian Securities and Investment Commission (ASIC) or the Financial Ombudsman Service (FOS). See complaints for further information and contact details.

Market news

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