Complaints

The integrity of the market relies on ASX Markets Supervision being vigorous in investigating alleged breaches of its various Operating Rules and in monitoring that users are in compliance with those rules.

Complaining to ASX

ASX is committed to addressing complaints and in many cases the information provided can assist us to ensure that our market remains fair, orderly and transparent, and that Participants, such as stockbrokers and financial institutions, are complying with their obligations under the ASX Rules.

However, to resolve your problem quickly, it is important to address your complaint to the right organisation, as there are many issues relating to stockbrokers or other Participants or share registries, in respect of which ASX has no role or ability to address complaints.

If you think that:

  • A stockbroker or other Participant may have breached the ASX Rules, or
  • There has been insider trading, or
  • A stock or futures price or index has been manipulated, or

you have other concerns about the integrity or fairness of the ASX market, then please let us know.

This section covers: