• publish

Holder management    

Holder maintenance resources for Participants

Holder management resources for Settlement Participants

This page provides resources to assist settlement participants with the management of their CHESS sponsored holders.

A CHESS sponsored holder is the person or entity whose name is registered in CHESS as the owner of securities.

Each sponsored holder on the CHESS Subregister is identified by a Holder Identification Number (HIN). The HIN links the holding details maintained on the CHESS Subregister with the holder’s registration details, including name, address, email address, and communication preference.

The management of holder records (creation, maintenance and cancellation) on the CHESS Subregister must be facilitated by a sponsoring participant and must include the relevant HIN allocated by ASX Settlement in all Messages.

Below is the list of holder management resources to assist sponsoring participants with the creation, maintenance and cancellation of CHESS sponsored holder records, as well as link to the fees associated with the management of holder records. 

Transitioning your customers to electronic Holder communications

Holders can opt in to receive their communications electronically, with the option to receive electronic communications from ASX Settlement and/or Issuers. 

The shift away from paper-based communications will make it easier for your customers to stay on top of their holdings. Other benefits include: 

Blue padlock with circular arrow icon graphic

Fast, reliable and secure

Electronic statements will provide your customers with a fast, reliable and secure confirmation of changes to their CHESS holding details.

Blue outlined footprint icon

Good for you, good for the planet

Electronic statements mean your customers can cut down on their paperwork, and help the entire industry reduce its carbon footprint.

Computer icon with bulleted list in blue

Single point of access

Electronic statements can be accessed through the ASX CHESS Statements Portal, a single point of access that offers your customers the ability to search and retrieve their historical statements or notifications whenever they need it.

Giving money

Better value for everyone

Electronic statements are more efficient to produce and store, providing more value for brokers and their clients. 

Holders who opt in to receive electronic communications from ASX Settlement, are selecting to access their CHESS holding statements and notifications electronically via the ASX CHESS Statements portal. For more information about the process of transitioning your customers to electronic Holder communications, refer to the Technical and Process Factsheet.

 

Start transitioning your clients

There are a few steps you can take to start helping your customers make the shift to electronic statements.

To get your business ready to offer electronic statements to customers, please review the Technical and Process Factsheet.

Customers can choose to receive electronic communications from ASX, and if they do, they can also consent for their email contact details to be provided to issuers. This means you will need to consider privacy laws and requirements of your customers.

If your customers decide to opt in to ASX electronic communications, you will need to manage and maintain their communication preference by setting up processes to:

  • offer your customers the service
  • make changes to their email address
  • manage undeliverable emails
  • allow customers to opt out of the service.

What’s new

ASX has made changes to the ASX Settlement Operating Rules which seek to support a broader uptake of electronic Holder communications. To learn more about these amendments, please read the related published Notices (Market notice 0050.26.01 and Market notice 0153.26.02).

Settlement Participants planning a bulk transition of HINs from postal to electronic Holder communications, including when relying on a negative consent process, are requested to review the information in the Coordination of bulk opt-in of HINs to electronic Holder communications.

 

Cost savings available to Participants transitioning their customers to electronic CHESS communications

HIN pricing subscription model

Settlement Participants are encouraged to monitor the uptake of their HINs to electronic CHESS communications to assess their eligibility to subscribe to the HIN pricing subscription model and reduce your monthly costs associated with sponsored HIN creation, modification and cancellations. Please contact the Issuer Services Team if you require further information.

 

Fee waiver

ASX will waive the fee of $1.50 for each CHESS EIS 203 message that complies with the conditions for opting into electronic communications from ASX Settlement. Please see section 3.4 of the Technical and Process Factsheet for more information. 

 

Resources

Technical and process factsheet

Information for participants on how to offer their customers access to electronic CHESS holding statements and notifications.
Investor guides

Information resources for investors on how to opt in to access CHESS Holding statements and Notifications electronically and access the ASX CHESS Statements portal.
Coordination of bulk opt-in of HINs to Electronic Holder Communications

A guide for Settlement Participants planning a bulk transition of HINs from postal to electronic Holder communications, including when relying on a negative consent process. 

PDF - 162KB
HIN Pricing Subscription Model

Overview of the optional fee model, offered on a subscription basis, for the creation, modifications, or cancellation of sponsored Holder Identification Numbers (HINs) in CHESS via EIS 201 and EIS 203. 

PDF - 347KB